Privacy Policy — Luckify

Thank you for using Luckify (the “App”). Code Griha Pvt. Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you may have regarding your information.

1. Information we collect

We collect information that you provide directly and information collected automatically when you use the App.

1.1 Information you provide

• Account information: name, email address, phone number (if you register an account).
• User content: birth details, zodiac preferences, notes, saved charts, messages you send within the app.
• Payment information: when you purchase paid features, payment details are processed by third-party payment processors; we do not store full card numbers on our servers.
• Support and communication: any messages you send to our support team.

1.2 Information collected automatically

• Usage data: pages/screens you visit, features used, session duration, crash reports.
• Device and technical data: device model, operating system version, app version, unique device identifiers, IP address, and inferred location at a coarse level (country/region) for analytics and country-specific compliance.
• Analytics & cookies: cookies and similar technologies to provide and improve our services, as described below.

2. How we use your information

• To provide, operate, and maintain the App.
• To process purchases and deliver paid features.
• To personalize content and features (e.g., horoscope generation based on birth details).
• To analyze usage trends and improve the App (analytics and performance monitoring).
• To communicate with you about updates, news, and support.
• To comply with legal obligations and protect our rights.

3. Advertising, analytics, and cookies

We may display advertisements and use third-party advertising networks that collect information about your activity across apps and websites to provide targeted advertising. You may see personalized ads based on information collected by these third parties. If you prefer not to receive targeted ads, consult your device settings or the opt-out mechanisms provided by the ad networks.

Analytics: We use analytics services (for example, Google Analytics for Firebase or similar) to understand usage and improve the App. These services collect usage and device information; their use of your data is governed by their privacy policies.

Cookies and similar technologies: For our web presence (or embedded web views), we use cookies and similar technologies to remember user preferences, enable core functionality, and measure usage. You can control cookie settings in your browser or device.

4. Sharing and disclosure

We may share your information in the following circumstances:

• Service providers: third parties who perform services on our behalf (payment processors, analytics, hosting, messaging, and customer support).
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
• Legal requirements: to comply with applicable laws, lawful requests, or legal process, or to protect rights, property, or safety.
• Aggregate or anonymized data: we may share aggregated, non-identifiable information publicly or with partners.

5. Data security

We implement administrative, technical, and physical safeguards designed to protect the information we collect. While we work to protect your information, no method of transmission or storage is completely secure. If we learn of a security breach affecting your personal data, we will notify you and regulators as required by law.

6. Data retention

We retain your personal information for as long as necessary to provide the services, to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

7. International transfers

Code Griha is based in Nepal. Your data may be processed and stored in servers located in Nepal or in other countries where our service providers operate. By using the App and providing information, you consent to the transfer and processing of your information in countries which may have different data protection laws than your country of residence.

8. Children's privacy

The App is not directed to children under 13 (or higher minimum age where applicable). We do not knowingly collect personal information from children. If a parent or guardian becomes aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

9. Your rights and choices

Depending on your location, you may have the following rights in relation to your personal information:

• Access: request a copy of the personal information we hold about you.
• Rectification: request correction of inaccurate personal information.
• Deletion: request deletion of your personal information (subject to retention for legal or legitimate business purposes).
• Objection & restriction: object to or request restriction of certain processing activities, including profiling or direct marketing.
• Data portability: request a machine-readable copy of certain personal information you provided to us.

To exercise these rights, please contact us using the contact details below. We will respond in accordance with applicable law.

10. Third-party links and services

The App may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing any information.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. When we make material changes, we will notify you by posting a prominent notice in the App or by other means (for example, email). The "Effective date" at the top will indicate when the policy was last updated.